This Privacy Policy describes the manner in which Satya Group, including its group companies, affiliates, associates, subsidiaries, authorised representatives and permitted assigns, hereinafter referred to as the “Company”, “we”, “us” or “our”, collects, receives, stores, processes, uses, shares and protects the personal information of users, visitors, prospective customers, allottees, channel partners and other persons accessing or using our website https://ecis.in/satya-group/option5/, project microsites, landing pages, digital advertisements, enquiry forms, call-back forms, WhatsApp links, or any other digital interface operated or authorised by the Company.
The Company is committed to maintaining the privacy & confidentiality of personal information provided by users and to processing such information in a fair, lawful, transparent and secure manner. By accessing this website or voluntarily submitting your personal information through any form, enquiry page, campaign page, WhatsApp link, email, telephone call or any other communication channel, you acknowledge that you have read & understood this Privacy Policy & consent to the collection, use, storage, processing & sharing of your personal information in accordance with this Privacy Policy & applicable laws.
The Company may collect personal information including, but not limited to, your name, mobile number, email address, postal address, city, location, occupation, project preference, budget range, preferred unit type, investment requirement, site visit preference, communication preference, enquiry details, feedback, documents voluntarily submitted by you and any other information provided by you in connection with our projects, services, booking, allotment, agreement, payment, registration, possession, maintenance or customer support. The Company may also collect technical and usage-related information such as IP address, device information, browser type, operating system, cookies, pixels, log data, page views, click behaviour, session duration, source of enquiry, campaign data and website usage patterns.
The information collected from you may be used by the Company for responding to your enquiries, sharing project details, brochures, price lists, payment plans, offers, availability, construction updates, RERA details, site visit schedules, booking-related information, customer support, CRM communication, legal documentation, registration formalities, possession-related processes, maintenance services, after-sales support, complaint redressal, internal record keeping, business analysis, marketing, advertising, campaign optimisation and for complying with legal, contractual, regulatory, statutory, taxation, accounting, audit and RERA-related obligations.
By submitting your details on our website, landing page, digital advertisement, enquiry form, WhatsApp link, chatbot, social media campaign or any other platform, you expressly consent to being contacted by the Company, its group companies, authorised employees, sales representatives, CRM team, marketing team, channel partners, brokers, consultants, service providers or authorised agencies through telephone calls, SMS, email, WhatsApp, chatbot, social media, push notifications or any other mode of communication for providing project information, promotional offers, site visit coordination, customer support, service updates and related communication. Such consent shall be deemed to override any registration under Do Not Disturb / Do Not Call or similar restrictions to the extent permissible under applicable law.
The Company may use cookies, pixels, tags, analytics tools and similar tracking technologies on its website and digital platforms for ensuring website functionality, improving user experience, analysing website traffic, understanding user behaviour, personalising content, measuring campaign performance, retargeting users and delivering relevant advertisements. The Company may use third-party tools and platforms such as Google Analytics, Google Ads, Meta Pixel, CRM tools, programmatic advertising platforms, call tracking tools, marketing automation tools and similar technologies. Users may disable cookies through their browser settings; however, disabling cookies may affect the functionality, performance or user experience of the website.
The Company may share personal information with its group companies, affiliates, associates, subsidiaries, directors, officers, employees, authorised representatives, sales teams, CRM teams, marketing teams, legal teams, finance teams, accounts teams, maintenance teams, project teams, channel partners, brokers, consultants, vendors, call centres, advertising agencies, digital marketing agencies, IT service providers, cloud service providers, CRM platforms, WhatsApp automation providers, payment service providers, banks, financial institutions, auditors, legal advisors and other third-party service providers engaged by or associated with the Company for legitimate business, operational, contractual, marketing, legal or regulatory purposes.
The Company does not sell personal information to third parties. However, personal information may be disclosed where such disclosure is necessary for providing services, processing enquiries, managing customer relationships, fulfilling contractual obligations, protecting the rights and interests of the Company, preventing fraud or misuse, enforcing terms of use, responding to legal process or complying with applicable laws, rules, regulations, orders, directions, notices or requirements issued by any court, tribunal, government authority, RERA authority, statutory authority, law enforcement agency, regulator, auditor or other competent authority.
As a real estate developer, the Company may be required to collect, verify, process, retain and disclose certain personal information and documents for purposes relating to project enquiries, bookings, allotments, agreements for sale, conveyance deeds, stamp duty, registration, taxation, accounting, possession, maintenance, association/RWA-related communication, regulatory filings, RERA compliance, customer grievance redressal, litigation, arbitration, dispute resolution and other statutory or contractual requirements. Accordingly, certain information may be retained by the Company for such period as may be required under applicable law, contractual obligations, internal policies or legitimate business requirements.
The Company takes reasonable technical, administrative, physical and organisational safeguards to protect personal information against unauthorised access, misuse, loss, alteration, destruction or disclosure. Access to personal information is restricted to authorised persons who require such access for legitimate business, operational, legal or regulatory purposes. While the Company endeavours to protect personal information using reasonable security practices and procedures, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure, and users are advised to exercise caution while sharing information through digital channels.
The Company shall retain personal information only for such period as may be necessary for the purposes for which it was collected, including enquiry management, sales follow-up, customer relationship management, booking, allotment, documentation, registration, possession, maintenance, legal compliance, audit, record keeping, dispute resolution and enforcement of rights. Upon completion of the applicable retention period, the Company may delete, anonymise, archive or securely dispose of such information in accordance with applicable laws and internal policies.
Subject to applicable law, users may have the right to request access to their personal information, correction or updating of inaccurate information, withdrawal of consent for promotional communication, deletion of personal information where legally permissible, and grievance redressal in relation to processing of their personal information. Any such request may be submitted to the Company at [Privacy / Grievance Email ID]. The Company may require reasonable verification of identity before processing any such request. Withdrawal of consent may affect the Company’s ability to respond to enquiries, provide requested services or continue certain communications.
The website may contain links to third-party websites, social media platforms, payment gateways, map services, partner websites, advertising platforms or external resources. Such third-party websites or platforms are governed by their own privacy policies, terms of use and security practices. The Company shall not be responsible for the content, privacy practices, security standards, accuracy or conduct of any third-party website or platform accessed through links available on the Company’s website.
This website and the services offered through it are intended only for persons who are competent to contract under applicable law. The Company does not knowingly collect personal information from persons below the age of 18 years. In the event any personal information of a minor is inadvertently collected, the parent or lawful guardian may contact the Company for appropriate correction or deletion, subject to applicable law and record-retention requirements.
The Company reserves the right to amend, modify, update or revise this Privacy Policy from time to time due to changes in law, regulatory requirements, business practices, website features, technology, internal policies or operational requirements. The revised Privacy Policy shall be posted on this website with the updated effective date. Continued access or use of the website after such update shall be deemed to constitute acceptance of the revised Privacy Policy.
For any questions, requests, concerns, complaints or grievances regarding this Privacy Policy or the processing of your personal information, you may contact:
Satya Group
Corporate Office: Plot no 8 sector 44, Gurgaon
Email: info@satyadevelopers.com
Phone: +91 9015 358 358
Website: https://www.satyagroups.in/
Lead Form Consent Line
You may place this below every enquiry / lead form:
By submitting my details, I agree and consent to receive calls, SMS, emails, WhatsApp messages and other communications from Satya Group , its group companies, authorised representatives, sales team, CRM team and channel partners regarding project details, offers, site visits, booking assistance and related services. I confirm that I have read & understood the Privacy Policy.
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